I put this questions to my own Guide and the Lords of the Akashic Records, as it also frustrates me as the reader or intermediary. Here is their answer:
If they (the client) don’t understand, or are frustrated by the answers because they don’t get the answers they think they want, remind them that you are giving them answers from their Soul’s perspective which is often very different from the human perspective. We also know that you get frustrated with what you receive because you don’t feel it’s detailed enough. This isn’t a psychic reading or a reading with ‘dead’ relatives that are telling them the details of their daily lives, remember. If the Soul from its 5th dimensional aspect is not as clear as their human would like it is often because of several factors:
Now this is frustrating, not only to me but also to the client. We are used to going to a book or, these days, the internet, and finding the answers in great detail. When dealing with the Soul, however, things are not so straight-forward. Life is a complex mix of Divine planning and free will. You can't have free will and have God (or the Universe, whatever you like to call it) interfering. The only time there is interference of a Divine nature (Angels visiting or rescuing, etc) is because it is in line with the life path that has been set before you were born. Accidents do happen, and there is no knowing when other people will try to alter things about you they don't like, or if you are just in the way of their own selfish desires. That's actually part of the challenge of Earth life. Otherwise you get to make it all up as you like.
Part of that making up process is done through desire (emotions) for something different, the mind getting involved to create the mental picture and the actions you take to get the ball rolling in your 3rd dimensional existence. Much of the challenge of Earth life is learning how powerful you really are and learning the 'rules', if you like, of how to manifest. There are many complex factors, including the body you 'inherited' or chosen which limits or aids your efforts in understanding. But it is all planned beforehand to give you the challenges to create the desire to change something which aids in your spiritual development. This is a huge subject which the Guides will no doubt go into in more detail at another time.